Privacy Policy

Latest update: 24-01-2025

Article 1: Introduction

24nannies, located at Ridder van Cuykstraat, Boxtel, is responsible for processing personal data as outlined in this privacy policy. We place great importance on the protection of your privacy and the security of your personal data. This privacy policy explains how we handle the data we collect, why we collect it, and how we ensure that your data is protected.

Article 2: Processing of Personal Data

2.1 24nannies processes personal data of customers, employees, and website visitors. The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR).

2.2 Personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Date of birth
  • Payment details
  • IP address
  • Other personal data that you actively provide, for example, by creating a profile on our website, in correspondence, and by phone

Article 3: Purpose of Processing

3.1 24nannies processes personal data for the following purposes:

  • Processing your payment
  • Providing our services and informing you about changes
  • Offering customer service
  • Sending newsletters and marketing communications
  • Improving our website and services
  • Complying with legal obligations

Article 4: Legal Basis for Processing

4.1 The processing of personal data by 24nannies is based on the following legal grounds:

  • Consent of the data subject
  • The execution of a contract
  • Compliance with a legal obligation
  • Legitimate interests of 24nannies, such as business interests and improving our services

Article 5: Retention Period

5.1 24nannies will not retain personal data longer than necessary to achieve the purposes for which the data was collected. The retention period may vary depending on the nature of the data and legal obligations.

5.2 Criteria for determining the retention period include:

  • The duration of the customer relationship
  • Legal retention periods
  • The necessity to substantiate legal claims

Article 6: Sharing Personal Data with Third Parties

6.1 24nannies will only share your personal data with third parties if this is necessary for the execution of the agreement or to comply with a legal obligation.

6.2 We share your data with:

  • Payment service providers for processing payments
  • IT service providers for managing our systems and website
  • Authorities if we are obligated to do so

6.3 With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data.

Article 7: Security of Personal Data

7.1 24nannies takes appropriate technical and organizational measures to protect your personal data from loss, unauthorized access, disclosure, alteration, or destruction.

7.2 We use, among other things:

  • Secure network connections (SSL)
  • Access control to systems
  • Encryption of sensitive data
  • Periodic security audits

Article 8: Your Rights

8.1 You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Request restriction of the processing of your data
  • Object to the processing of your data
  • Transfer your data (data portability)

8.2 You can submit a request by contacting us at info@24nannies.nl. We will respond to your request within four weeks.

8.3 If you believe that we are not handling your personal data correctly, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Article 9: Cookies and Similar Technologies

9.1 24nannies uses cookies and similar technologies to improve the functionality of the website and enhance user experience.

9.2 Types of cookies we use:

  • Functional cookies: Necessary for the operation of the website
  • Analytical cookies: For analyzing website usage
  • Tracking cookies: For personalizing advertisements

9.3 Upon your first visit to our website, we inform you about these cookies and ask for your consent to place them.

Article 10: Changes to the Privacy Policy

10.1 24nannies reserves the right to make changes to this privacy policy. We recommend that you regularly review the privacy policy to stay informed of any changes.

10.2 In case of significant changes, we will inform you via the website and/or by email.

Article 11: Contact Information

11.1 For questions about this privacy policy or the processing of your personal data, you can contact us at:

24nannies Ridder van Cuykstraat 58, Boxtel, info@24nannies.nl, +31 6 82 14 81 33

We thank you for the trust you place in us, and we will do our best to protect your personal data.